Communications

Your Membership, Distribution, Walks, App and email

Ramblers membership is all managed via Head Office so if your details change, like your address or whether you want this newsletter by email please let HO know by phone: 0203 961 3300 or via their website. The national website also has 'Walks Finder' a compilation of all Ramblers walks and dates across the country. You can sort by various parameters to get just the walk you want, wherever in the country you want. The Ramblers has an App for a smart phone and this gives lots of information, plus access to your membership details and access to Walks Finder.

Communicating with you legally

At our recent AGM the Membership Secretary was approached by several members to enquire why they hadn't received any email communication from our group regarding Newsletter/Walking programme or updates and last-minute changes etc.

Under the General Data Protection Regulation which came into force in May 2018, measures were introduced to protect an individual's privacy which made unsolicited emails and other communications illegal unless the individual has consented to receive them. The upshot of all this, is that in your original membership application, unless you opted to receive emails from Ramblers, you will not receive any emails from your group. The advantages of receiving emails from your group is that you can be kept informed about what is going on plus any last-minute changes to walks, holidays or other events which must be beneficial to everyone.
These are the statistics based on October 2019 membership report where we have 215 members:

Members who have opted to receive emails: 51
Members who have not indicated a preference: 117
Members who have indicated NO: 48
Members who have not listed an email address: 119

This means that we can only communicate with less than 25% of our membership by email. There are probably members who do not have access to the internet and do not have an email address but there are quite a few members that do not realise that their current preferred options are stopping them receiving emails about group activities and Newsletters/walk programmes.

How can members update their membership details and preferences?
Go to the Ramblers website and choose 'log in' from the top bar. If you have already registered, enter your email address and password. If not registered, choose 'create an account' and follow the on-screen instructions. You will need your membership number eg. from your membership card or correspondence.
Once logged in, choose 'update profile' and check it is all OK. Ensure you go into 'Contact Preferences' and click on/ tick the relevant boxes. When finished you must click the 'update' box before logging out.
You do NOT have to check the preferences for selected partners unless you want to receive other emails with offers.
This should update your preferences and personal details but please wait 24 hours before you log in to give time for the website to update. After 24 hours, you can log in by visiting the website, and choosing log in from the menu. Log in with your email address and your chosen password. Once logged in, select My account from the menu and then select Update profile on the main page. You can then check that your personal details and preferences are correct. If you need help or have a query contact me by This email address is being protected from spambots. You need JavaScript enabled to view it..